CANCELLATION AND REFUND POLICY

CANCELLATION AND REFUNDS WITHIN 15 DAYS OF JOINING

  1. If you joined online and not in the Gym premises, then you have 15 days, from the date of sign up and upon payment of Membership Fees, to cancel this agreement for any reason. To proceed with cancellation you must inform TARGET GYM by sending an email to cancellation@targetgym.ae or by visiting us or by calling us at 800-TARGET(827438) and speaking to a member of our team.

  2. However, cancellation could not be done, if use the Gym for more than 3 days either continuously or on not.

  3. If you joined as a member at our Gym’s front desk, then you have no legal entitlement to cancellation.

  4. The Joining Fee is not refundable under any circumstances.

  5. After the initial period of 15 days, the initial membership payment and each subsequent Monthly Membership Fees payments made are not refundable under any circumstances, but you may cancel your membership subject to the following cancellation polices.

  6. We will manage and process the cancellation of your membership upon receipt of a properly submitted cancellation request. Should your Recurring Payment be cancelled without submission of a cancellation request form at any time you may incur fees as a result of any missed payments. If you wish to have confirmation of any amendments to your account at any stage please contact a member of the Target  Gym team.

  7. Refunds will be made onto the original mode of payment and will be processed within 10 to 20 days depends on the issuing bank of the credit card.

CANCELLATION  - OTHERS

      Prepaid Member

1. All Membership Fees paid by the Prepaid members is NON REFUNDABLE under any circumstances.

     Monthly Charged Member

  1. Monthly Charged Member should not be able to cancel his/her Membership, under any circumstances, until completion of payment for the contracted term of Membership, at the time of sign up process.

  2. If, Monthly Charged Member discontinues to pay the accrued dues, then the amount deposited at the time of sign up process, shall be forfeited and your Membership shall be terminated and restrained you from accessing our Facility/Gym.

CANCELLATION AND REFUNDS

You may cancel your membership whilst still within your contracted minimum number of Monthly Recurring Payments (i.e. Fixed Term Membership of 12 months), under the following circumstances and subject to you providing satisfactory evidence:

  1. Relocation New Location: This agreement can be cancelled in the event that you are moving out to new Location, where you don’t are not able to access any of our Gym, within 3 Kms of your new Location.

  2. Illness or injury: This agreement may be cancelled in the event of an illness, injury or medical condition, which in the written opinion of a doctor or other suitably qualified medical practitioner prohibits exercise for more 3 months and upon submission of appropriate proof to Target Gym Team.

  3. Pregnancy: This agreement can be cancelled, if you become pregnant and upon submission of appropriate written proof from the Doctor/Medical Practitioner.

  4. Please note – ANY Cancellation for the above reasons will not be effected until the appropriate proof is provided to a member of the TARGET GYM team and you receive a written confirmation response from TARGET GYM.

REFUND OF MEMBERSHIP FEES

  1. Application for of termination of membership shall be made through the prescribed format available at the club or online.

  2. Termination of a membership that has been frozen shall be subject to full monthly dues for the notice period.

  3. Target Gym takes 2 weeks to process refund, in case refund is accepted and in such circumstances an administration fees of AED 200 shall be deducted from the refund amount.